FREQUENTLY ASKED QUESTIONS

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We accept several payment methods, including:
Credit and debit cards: Visa, Mastercard, American Express, Maestro, Discover, Diners Club.
PayPal: Pay easily and securely without sharing your bank details.
Apple Pay and Google Pay: Fast checkout right from your mobile device.
💳 All payment methods are protected by advanced encryption systems to ensure maximum security. Choose the one that is most convenient for you and buy with complete peace of mind!
Orders are processed within 1-3 business days and shipping takes 2-5 business days in Italy and 5-10 business days in Europe, depending on the destination country; you will receive a confirmation email with the tracking number upon shipment 📦.
Sure! You have 14 days from the day you receive your order to return or exchange your purchases. Make sure the shoes are in their original condition. Contact our customer service for further instructions! 📞
You can contact us via our contact form on the "Contact Us" page, via email or using the live chat on the site. We are here to help! 💌
We always keep an eye on promotions! Sign up to our newsletter to stay updated on special offers and exclusive discounts. ✨
Absolutely! After your order has been shipped, you will receive an email with a link to track your shipment. You will always be updated on the status of your package! 📍

And if you still need help write to us! ❤️📲